​Terms of Service/Warranty

Aquadoctor Pools, LLC is a pool leak detection and pool inspection specialist company. Aquadoctor performs leak detection with dye and pressure testing as well as several other methods and measurement techniques to pinpoint leaks and determine why your pool or hot tub is losing water. Our service is guaranteed that for a pool losing water beyond evaporation (up to 1/4" in 24 hours without heat being added or water features being used).

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For  an estimated 60% of jobs, Aquadoctor Pools, LLC can patch or resolve the water loss issue the same day and included in our service cost (basic epoxy patches are included in our upfront pricing, so is sealing light conduits; we only charge more for excessive epoxy and other patch type work- we have warranties available on upgraded patch options. ​​​​​​​

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We are a state licensed contractor and operate by the terms set forth in the contractors manual and all agreements/contracts between Aquadoctor Leak Detection and our customer. We usually only requier a deposit when we are purchasing materials for a job. 

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***ALL PAYMENTS ARE DUE WHEN SERVICES ARE PROVIDED*** 

For equipment installs and repairs, a deposit is due up front to confirm your place on the schedule and have materials ready. For smaller jobs this may not be necessary but for something like a replacement skimmer, a  deposit will be required. ​

For our out of town customers, we accept the following electronic payment methods: Zelle transfer (preferred), Cashapp, Venmo, PayPal,  and Credit Cards (not preferred due to processing fees but we can swipe your credit card if that's your preference). Barter may even be considered. We may require an installment be made if a homeowner is not going to be present to make payment at the time of service or if there are extenuating circumstances.

The customer is responsible for any related processing fees which is why zelle, cash and check are the easiest and preferred since there are no fees. If a customer wishes to prepay or is asked to pay ahead of time (not a standard practice but may be requested for out of town homeowners), we will accept an electronic prepayment also (ABSOLUTELY NO checks in the mail, there are so many other readily available options to instantly send funds in the digital age). And as a CPC, formal contracts may be made and if nonpayment situations occur, a lein may be put on your property. This has never been a problem in the past. Just informing everyone of how Florida contractor  rules work and why. I have never put a lein on any customers' property nor do I ever wish to. ​Keep it simple, cash on the cattleguard- Payment is due when service is provided.